Tag Archives: user-centered design

Using remote research to inform social interaction design (SxD)

This was originally posted on the Bolt|Peters blog on February 2, 2010, as a guest author.
What is social interaction design?
Social interaction design (SxD) is the practice of designing for person-to-person interactions mediated by a computer interface, going beyond pure usability and human-computer interaction. Even fairly solitary experiences like editing a Wikipedia page occur in a [...]

Putting the craft in design thinking

This was originally posted on Unstructure on January 30 2010, as a guest author.
Is design thinking really that hard? There is obviously a growing acceptance of the notion behind design thinking as the previous essays and comments pointed out. But it remains that there is no formula for design thinking, and because of that, design [...]

Reflections on the betacup (part II)

“I grabbed a cup of instant from the hospitality table on the second morning of orientation. It was piping hot and I was in a hurry, so I stuck an ice cube in, but then a friend hailed me and began chatting; by the time we parted, I was holding a cup of watery lukewarm [...]

Betacup: Demonstrating the value of user-centered design thinking

There is problem with disposable paper cups: they aren’t recyclable.
Now you might ask: but isn’t paper recyclable? I, too, thought paper cups were recyclable, and thinking back to my behaviors, I’m almost positive that I’ve been dropping used paper cups in the recycling bin. Unfortunately, most paper cups are made with a wax lining on [...]

The Social Shirt: Memory on Your Sleeve

We have all experienced it: we go to introduce ourselves to someone new, only to learn that the person remembers us quite distinctly! How embarrassing! Or its milder cousin: we recognize someone but fail to recall their name, occupation, or the context in which we originally met them. Do we go re-introduce ourselves? How do [...]