Tag Archives: usability

How many users for social design problems?

I’ve been thinking a lot about research methods for social design problems. For example, how do you research what goes on on Facebook? How does Facebook do this currently? I believe they use metrics from their data team — which I do not believe really uncover social interaction design issues. How do you research how the unemployed [...]

How Usability Studies are Like a French Meal [Comic]

It occurred to me the other day that usability studies were like a fine, french meal when I decided to insert a mini-task within a longer user study. This mini-task reminded me of the “amuse-bouche” in french meals, like the bite of sorbet or other spoonful of citrus goodiness to cleanse the palate. After that, [...]