Tag Archives: sensemaking

Poster from the sensemaking workshop

13 Apr 2009 – 14:48

Following the sensemaking workshop at CHI ’09, we collaboratively produced a poster to showcase our progress (although Dan Russell made the actual poster). It represents a condensed synthesis of my workshop notes [previous post].

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summary of the sensemaking workshop (CHI ’09)

6 Apr 2009 – 19:52

I attended a great workshop at CHI ’09 this weekend on sensemaking—a term used to describe the process of trying to make sense of information, data, experiences, etc. Through the process of making sense of stuff, we solve problems, make new insights, or develop an understanding (or new framework) that can be applied in other [...]

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User Needs during Social Search

15 Oct 2008 – 14:38

(This was also posted on the ASC blog.) There has been a lot of buzz around social search in the online tech community, but I am largely disappointed by the new tools and services I’ve encountered. It’s not that these sites are unusable, but that they each seem to take on a different conception of [...]

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Methods for cognitive task analysis

20 Sep 2008 – 16:28

Peter Pirolli and I are designing a study where we want to do a cognitive task analysis of people’s sensemaking processes. Verbal protocol analysis (most commonly introspective, retrospective, and think-aloud) may help us understand the process people engage in while they find, synthesize, and assimilate new information as part of a broader sensemaking task. Modeling [...]

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What is social sensemaking?

5 Sep 2008 – 13:37

A lot of people have asked me recently what I mean by “sensemaking”: Sensemaking is a cognitive process of finding, processing, and making sense of information. I am certainly not the first to use the term “sensemaking.” Synthesis and assimilation may be good synonyms for it. In other words, it involves building upon what you [...]

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