Tag Archives: search

User Needs during Social Search

(This was also posted on the ASC blog.)
There has been a lot of buzz around social search in the online tech community, but I am largely disappointed by the new tools and services I’ve encountered. It’s not that these sites are unusable, but that they each seem to take on a different conception of what [...]

What is social?

This question has been in the back of my mind for some time: What does being social mean, and what does it mean to be not social? Is there such a thing as a little bit of social?
Earlier this summer, I posed this question on Twitter & Friendfeed, specifically trying to come up with examples [...]

Mechanical Turk surveys: enterprise search and tagging

I’ve been working with Ed Chi to refine our social search inquiry. We’ve decided to collect critical-incident style survey responses from Mechanical Turk to two separate, but related, topics: 1) enterprise search, and 2) enterprise tagging. For each survey, we ask that participants provide details about the last time they searched for or tagged/labeled/saved (digital) [...]