Tag Archives: research

How many users for social design problems?

I’ve been thinking a lot about research methods for social design problems. For example, how do you research what goes on on Facebook? How does Facebook do this currently? I believe they use metrics from their data team — which I do not believe really uncover social interaction design issues. How do you research how the unemployed [...]

On why people ask questions on social networks

Social search behavior is now generally agreed to be common enough that companies like Google are buying up companies like Aardvark, and academic researchers are asking good questions about the value of networks for question-answering (Q-A). I have done a bit of research in this area myself, and so I was quite pleased to read [...]

When is a questionnaire just a survey?

I asked a question on twitter today: Do you consider “surveys” to be different from “questionnaires”? If so, how? This question struck me as I was editing a paper where I was describing a survey (or is it a questionnaire?) that we used to collect data from Mechanical Turk. I was about to use the [...]

User Needs during Social Search

(This was also posted on the ASC blog.) There has been a lot of buzz around social search in the online tech community, but I am largely disappointed by the new tools and services I’ve encountered. It’s not that these sites are unusable, but that they each seem to take on a different conception of [...]