Category Archives: userexperience

Joining Google

8 Jun 2011 – 9:10

My life has been adrift in adventures over the last few months since I left my startup. It’s been wonderful, fulfilling, and challenging. I took on my first info viz project with a client; ran a few gamestorming workshops; dabbled in iOS design…and organized two conferences: SketchCamp (May 28, 2011) and Overlap (coming up this [...]

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Social search can’t be solved by an algorithm (part deux)

24 May 2011 – 15:21

Just a few weeks ago, I shared the debut of a new book, Dancing with Digital Natives; I wrote the first chapter: When Facebook comes to work. Today I’m happy to announce another book, Designing Search (by Greg Nudelman) that I also have a small contribution in. It’s a 3-page “sidebar” called: Social search can’t be [...]

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User experience of the iPhone vs. iPad

15 Jun 2010 – 18:31

My company, Bolt | Peters, recently conducted a user experience study of interactions on the iPhone vs. the iPad using a mobile payment system called Square. The most important take-away of this study to me is how social all our technologies are becoming — and how important social is as a design consideration. (We saw this with [...]

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Leaving flatland: designing for holistic user experiences

9 Apr 2010 – 6:53

I sat in on a great workshop at IA Summit yesterday about Leaving Flatland: Designing Services and Systems Across Channels, by Jess McMullin (Center for Citizen Experience) and Samantha Starmer (Manager of User Experience at REI). These are my notes! If I could summarize the workshop in one sentence, it would be: “Don’t design for users’ needs [...]

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