Category Archives: sxd

Using remote research to inform social interaction design (SxD)

This was originally posted on the Bolt|Peters blog on February 2, 2010, as a guest author.
What is social interaction design?
Social interaction design (SxD) is the practice of designing for person-to-person interactions mediated by a computer interface, going beyond pure usability and human-computer interaction. Even fairly solitary experiences like editing a Wikipedia page occur in a [...]

Vision board

Last week I made a vision board for 2010, which I have to recommend as an exercise to others! I already had a “themeword” for the year (see my previous post), but I wanted something in addition as a reminder of my goals, hopes, or dreams. When I set out to actually create the vision [...]

“Social” can’t be solved by an algorithm

I was contacted by a dutch journalist who’s writing an article on the merits of social interaction versus search engines. She read a paper of mine and emailed me with two questions. I thought it’d be useful to post my reply publicly:
First, do you think search engines making use of social networks will improve search [...]

Digital Ethnography for Social Interaction Design

I was invited to speak at the Yahoo Research Group seminar last week (December 9, 2009) about the research methods I’ve used to study online communities. I called the talk “Digital Ethnography for Social Interaction Design” to capture the essence of what I wanted to cover. There are a number of challenges in studying online [...]

Social shopping: Putting the emotion back in e-commerce

This was originally posted on ReadWriteWeb on December 4, 2009, as a guest author.

What are you going to buy this holiday season? Gift cards aren’t very personal, but friends’ recommendations can be.
Richard MacManus recently covered the trends in e-commerce over the past decade. He noted that Amazon and eBay have dominated the online retail market [...]