Category Archives: social

When Facebook comes to work

The chapter I wrote over a year and a half ago, “When Facebook Comes to Work,” has finally been published in a new CyberAge book by Information Today: Dancing with Digital Natives. (View the Table of Contents.) “This remarkable group of editors and authors presents a range of opinions about the challenges and opportunities of [...]

#1UP: Games for Change

It’s exciting that South by Southwest is just around the corner! When I submitted my panel proposal back in, what, June? July?…I had an inkling that games would be an interesting topic, and I was particularly interested in social change. Hence a panel proposal which is now called: 1UP! Games for Change. (hashtag will be [...]

Using remote research to inform social interaction design (SxD)

This was originally posted on the Bolt|Peters blog on February 2, 2010, as a guest author. What is social interaction design? Social interaction design (SxD) is the practice of designing for person-to-person interactions mediated by a computer interface, going beyond pure usability and human-computer interaction. Even fairly solitary experiences like editing a Wikipedia page occur [...]

Three Flavors of Social Search: What to Expect

This was originally posted on ReadWriteWeb on November 12, 2009, as a guest author. With Google’s Social Search experiment, Bing’s integration with Twitter, and with Yahoo!’s partnership with One Riot—it’s clear that social search has both potential and momentum. But what will social search look like, and will it help us search better? And if [...]

Why people can’t be trusted: What we say is not what we do

I’ve been reading Bill Tancer’s book Click. He works for a company called HitWise that has access to millions of search terms from across the web — by finding trends in these queries, he claims that we can learn about people’s actual motivations, interests, behaviors, and, even, fears. A word before I go on: I generally [...]