Category Archives: social search

Dutch article about social search (quoting me!)

I now have a translation of  the dutch article about social search! It was done by a very generous Dutch woman, Joyce Brouwers (also on Twitter). Thank you so much, Joyce!
This was really my first interview with a journalist, so it’s interesting to see how some of my thoughts were spun in a certain direction…but [...]

“Social” can’t be solved by an algorithm

I was contacted by a dutch journalist who’s writing an article on the merits of social interaction versus search engines. She read a paper of mine and emailed me with two questions. I thought it’d be useful to post my reply publicly:
First, do you think search engines making use of social networks will improve search [...]

Digital Ethnography for Social Interaction Design

I was invited to speak at the Yahoo Research Group seminar last week (December 9, 2009) about the research methods I’ve used to study online communities. I called the talk “Digital Ethnography for Social Interaction Design” to capture the essence of what I wanted to cover. There are a number of challenges in studying online [...]

Social shopping: Putting the emotion back in e-commerce

This was originally posted on ReadWriteWeb on December 4, 2009, as a guest author.

What are you going to buy this holiday season? Gift cards aren’t very personal, but friends’ recommendations can be.
Richard MacManus recently covered the trends in e-commerce over the past decade. He noted that Amazon and eBay have dominated the online retail market [...]

Designing for Sociality in Enterprise Search

Will Evans beat me to the punch in getting this post out! Earlier this month, we collaborated on creating a presentation for the Enterprise Search Summit West on “Designing for Sociality in Enterprise Search.” It went over pretty well and was fun to deliver! Here is more info for your enjoyment:
This is the description of [...]