Category Archives: research

Digital anthropology panel at SXSW’10

I’m involved in another panel proposal at SXSW’10. As before, we need your votes! This panel is called: Practical Digital Anthropology: Getting to Know Your Users. The panel description and list of questions that we’ll cover is below: Most modern analytics attempt to boil complex behaviors down to statistics; but is that the whole story? [...]

Betacup: Demonstrating the value of user-centered design thinking

There is problem with disposable paper cups: they aren’t recyclable. Now you might ask: but isn’t paper recyclable? I, too, thought paper cups were recyclable, and thinking back to my behaviors, I’m almost positive that I’ve been dropping used paper cups in the recycling bin. Unfortunately, most paper cups are made with a wax lining [...]

Do your friends make you smarter? Exploring social interactions in search

Thanks to Chris Messina for filming this video during my 3rd year talk (end-of-year presentation to my department)! The slides are available here. Brief summary: in this talk I present some work that I’ve done (with collaborators at PARC) related to social search, or how social interactions and social resources help individual users during search [...]

The Social Shirt: Memory on Your Sleeve

We have all experienced it: we go to introduce ourselves to someone new, only to learn that the person remembers us quite distinctly! How embarrassing! Or its milder cousin: we recognize someone but fail to recall their name, occupation, or the context in which we originally met them. Do we go re-introduce ourselves? How do [...]

Poster from the sensemaking workshop

Following the sensemaking workshop at CHI ’09, we collaboratively produced a poster to showcase our progress (although Dan Russell made the actual poster). It represents a condensed synthesis of my workshop notes [previous post].