Category Archives: research

Methods for cognitive task analysis

Peter Pirolli and I are designing a study where we want to do a cognitive task analysis of people’s sensemaking processes. Verbal protocol analysis (most commonly introspective, retrospective, and think-aloud) may help us understand the process people engage in while they find, synthesize, and assimilate new information as part of a broader sensemaking task.
Modeling cognitive [...]

Just how virtual are virtual social networks?

I’ve been working on a social sensemaking project with Peter Pirolli at PARC. In the process of designing it, we realized that there were smaller pieces of the puzzle, so to speak, that could be investigated one at a time. The results I’m reporting here are from a study looking at just how virtual today’s [...]

If you are who you “follow” …..

…then I should be into design, technology, business, twitter, web 2.0, social, and social media.
As a Cognitive Science/HCI person studying social media, that’s pretty close My friend Mike Krieger produced this from a little experiment he did last weekend. The idea is simple:

Take a Twitter user’s friends (who they follow).
Look at each of [...]

What is social sensemaking?

A lot of people have asked me recently what I mean by “sensemaking”:
Sensemaking is a cognitive process of finding, processing, and making sense of information.
I am certainly not the first to use the term “sensemaking.” Synthesis and assimilation may be good synonyms for it. In other words, it involves building upon what you previously knew [...]

Video of my talk on: Distributed Cognition & The Social Web

The video of my Reboot10 talk (in Copenhagen, June 2008) has been posted! I also summarized the talk in a previous post.