Monthly Archives: December 2009

Getting a Russian Visa: tips from experience

Chris and I spent a month in Northern Europe this fall (Finland, Sweden, and Russia). It was a fantastic trip all around, but obtaining a Russian Visa was a bit harrowing. We wanted to share our experience here so other Americans can learn what to expect, and what steps to take to get a visa [...]

Digital Ethnography for Social Interaction Design

I was invited to speak at the Yahoo Research Group seminar last week (December 9, 2009) about the research methods I’ve used to study online communities. I called the talk “Digital Ethnography for Social Interaction Design” to capture the essence of what I wanted to cover. There are a number of challenges in studying online [...]

Aiming for Innovation: Living Design in a Business World

Last week I spoke at BayCHI on the topic of “design thinking” — specifically how design thinking can be used for innovation in businesses. I co-presented the talk with my good friend and fellow interaction designer, Krista Sanders. Our talk was followed by an awesome presentation on “structured ideation” by Gayle Curtis.
Our Abstract: In this [...]

Social shopping: Putting the emotion back in e-commerce

This was originally posted on ReadWriteWeb on December 4, 2009, as a guest author.

What are you going to buy this holiday season? Gift cards aren’t very personal, but friends’ recommendations can be.
Richard MacManus recently covered the trends in e-commerce over the past decade. He noted that Amazon and eBay have dominated the online retail market [...]

Designing for Sociality in Enterprise Search

Will Evans beat me to the punch in getting this post out! Earlier this month, we collaborated on creating a presentation for the Enterprise Search Summit West on “Designing for Sociality in Enterprise Search.” It went over pretty well and was fun to deliver! Here is more info for your enjoyment:
This is the description of [...]