Today I lead design for Project Fi, Google's new wireless service. Previously I worked on Google+ for 3 years. I've also run design thinking workshops for 6+ years — at Google, Apple, McAfee, Estée Lauder, and with a few organizations abroad.
My UX career began as a researcher, where I interviewed over 250 users in my years at PARC and Bolt | Peters. This led to 7 papers and 2 book chapters on social search and "digital natives." Eventually, I realized that I wanted to be designing solutions to problems rather than analyzing them alone. Otherwise, I'm a self-taught designer.
I co-founded XX+UX, SketchCamp, Overlap'11, and the Awesome Foundation (SF Chapter).
I start everyday with green tea.